ServMan

Make sure SHOW ALL is displayed

Double Click to open the Work Order

Sync with the server at the office

Work Order Status

Home Button (bottom left)

Details: this is where you enter details of the service call (next to home button)

Model & Serial numbers for equipment at that location (gear icon)

Account History Pictures can be added Navigation Click to sync:

(clock Icon) (folder icon) En Route

On Site

Tech Complete

Check this box to see all the equipment at this location

Click and hold to bring up more options

If the wrong machine is attached to this work order, add the correct machine here

Delete the incorrect machine off this work order

If there are multiple machines at the same location, look up the history for specific machines here

Tips using Details Tab:

First and foremost- describe what primarily fixes the customers complaint. Example: the machine was leaking because...
Use the saved Labor Codes provided and add or change the description to better fit your needs

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