Make sure SHOW ALL is displayed
Double Click to open the Work Order
Sync with the server at the office
Work Order Status
Home Button (bottom left)
Details: this is where you enter details of the service call (next to home button)
Model & Serial numbers for equipment at that location (gear icon)
Account History Pictures can be added Navigation Click to sync:
(clock Icon) (folder icon) En Route
On Site
Tech Complete
Check this box to see all the equipment at this location
Click and hold to bring up more options
If the wrong machine is attached to this work order, add the correct machine here
Delete the incorrect machine off this work order
If there are multiple machines at the same location, look up the history for specific machines here
Tips using Details Tab:
First and foremost- describe what primarily fixes the customers complaint. Example: the machine was leaking because...
Use the saved Labor Codes provided and add or change the description to better fit your needs